Tuesday, 23 February 2021
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I updated to 2021.02.0 64bit and now I can't assign parts of any kind. I see everything but when I click on the select box nothing happens. I still see my Access Control panel and I'm still listed as the admin. 

I tried deleting the json files in the AppData folder and in Dropbox.

I also did a full install, deleted all the program files, and reinstalled. Same issue. 

I ended up reinstalling the 32bit version and I'm back up and running. However, I'd really like to take advantage of the features like email notification in the 64bit version. Any and all help is welcome. 

9 months ago
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#7998
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I noted the e-mail address, but sort of abused my admin privileges to remove it from your post. We sometimes have 'visitors' here. Within this website we could always use the 'direct message' function. Click Username, click text balloon icons.

I'll contact you later today.


https://www.theocbase.net/support-forum/post/1097-donations.html

For accessing the database my personal preference is http://sqlitebrowser.org/

For editing templates I now use https://code.visualstudio.com/ 

 


9 months ago
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#7997
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Hi Marc. Are you able to contact me directly to arrange the Teamviewer session? It might have to be next week (Monday?) because of the the time zone difference. I'm CET -5hrs. You can email me at ****

9 months ago
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#7996
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OK, it sounded like you were left with Admin role. And you wouldn't be the first to be stuck with 'just' Admin and be surprised things don't work. It is easy to assume Admin covers it all.

But this is a strange issue you mention. I don't think I can even completely understand. The field is there but it does not 'gain' focus. As in, you click it, but it doesn't accept clicking? I'd like to see that, maybe we can do a Teamviewer session. Unfortunately though I had seen your message, something else needed doing first, and it is getting late. So maybe tomorrow? I am on Central European Time.


https://www.theocbase.net/support-forum/post/1097-donations.html

For accessing the database my personal preference is http://sqlitebrowser.org/

For editing templates I now use https://code.visualstudio.com/ 

 


9 months ago
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#7992
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Thanks Marc. Yes, I had and still have all the roles assigned to me (including Coordinator, Secretary - we are a language group so I do all the scheduling for the group meetings).

Here is an example of the issue:

When scheduling the weekend meeting I can see the dropdown field for "Speaker", but the field never gains the focus and so I cannot see the dropdown menu list I.e. the names of the speakers, or congregations, or talks. 

9 months ago
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#7987
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You say you see the Access Control Settings and you are 'still' Admin.

But Admin doesn't allow you to do anything, except assign roles. It looks like those roles have gone off during the update (I have never had that, but I have seen quite a few reporting that over time). So being the Admin you need to assign whichever roles you need to yourself. (probably all...)


https://www.theocbase.net/support-forum/post/1097-donations.html

For accessing the database my personal preference is http://sqlitebrowser.org/

For editing templates I now use https://code.visualstudio.com/ 

 


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