Sunday, 31 October 2021
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Hi

Unfortunately, it appears that the Dropbox synchronise functions from iOS devices has a broken link:

From iOS (iPad or iPhone) I click the cloud. After successfully logging in to Dropbox, (including 2-step verification), I am then asked to 'ALLOW' Theocbase to edit / view Dropbox files and folders etc. However, once I click 'ALLOW' it takes me to a blank white screen and nothing happens. When I go back to Theocbase, it has not syncronised and simply asks me to repeat the process of logging in > Allowing Dropbox to access Theocbase files etc.

If I try and view the blank white page on a web browser it displays a Dropbox error page: Error (4xx) We cant find the page you're looking for.

Thank you for your hard work and help.

5 months ago
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#8870
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When a new release is planned, any new UI strings will be offered up for translation. Translators will be given time to work on those (in my experience somewhere between 1 and 2 weeks), and then the update will be released. I saw the alert to translators a few days ago. Obviously between that and the actual release, no changes to programme code will be made.

In short: I expect an update  fairly soon, and any new information will not be processed between now and then.  A few weeks ago though, I understood they felt they had a clear understanding of what changed on the Dropbox side.


https://www.theocbase.net/support-forum/post/1097-donations.html

For accessing the database my personal preference is http://sqlitebrowser.org/

For editing templates I now use https://code.visualstudio.com/ 

 


5 months ago
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#8880
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Buongiorno a tutti. Vi comunico che sono riuscito a ripristinare il programma con la sincronizzazione Dropbox  disinstallando la versione 2021.08.02 e installando la versione precedente 2021.06.02.  Tutto ora funziona correttamente con dispositivi Android.

5 months ago
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#8883
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SUI DISPOSITIVI NON FUNZIONA ANCORA, SOLAMENTE SU PC







5 months ago
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#8892
0
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Undo

Buongiorno a tutti. Vi comunico che sono riuscito a ripristinare il programma con la sincronizzazione Dropbox  disinstallando la versione 2021.08.02 e installando la versione precedente 2021.06.02.  Tutto ora funziona correttamente con dispositivi Android.

Buongiorno a tutti. Vi comunico che sono riuscito a ripristinare il programma con la sincronizzazione Dropbox  disinstallando la versione 2021.08.02 e installando la versione precedente 2021.06.02.  Tutto ora funziona correttamente con dispositivi Android.

Buongiorno a tutti. Vi comunico che sono riuscito a ripristinare il programma con la sincronizzazione Dropbox  disinstallando la versione 2021.08.02 e installando la versione precedente 2021.06.02.  Tutto ora funziona correttamente con dispositivi Android.

Quando è pianificata una nuova versione, tutte le nuove stringhe dell'interfaccia utente verranno offerte per la traduzione. Ai traduttori verrà concesso del tempo per lavorarci (secondo la mia esperienza tra 1 e 2 settimane), quindi verrà rilasciato l'aggiornamento. Ho visto l'avviso ai traduttori qualche giorno fa. Ovviamente tra questo e il rilascio effettivo non verranno apportate modifiche al codice del programma.

In breve: mi aspetto un aggiornamento abbastanza presto e qualsiasi nuova informazione non verrà elaborata da ora ad allora. Alcune settimane fa, però, ho capito che sentivano di avere una chiara comprensione di ciò che è cambiato sul lato Dropbox.

Il problema si può risolvere per Android, ma per iOS non si può... a meno che sull'app store non venga caricata la vecchia versione



5 months ago
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#8893
0
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Hello Brothers, 

     TheocBase Version 2021.10.0 has been released for iOS, iPadOS, and Android. I was able to log in to Dropbox from within TheocBase on my iPhone running iOS 15.2 and it worked! Thank you TheocBase Developers for fixing the Dropbox syncing issue, it is so greatly appreciated!!!

5 months ago
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#8894
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Hi brothers,

I have updated my apps (android 11) but I am still unable to sync. Could anyone help me, please?

EDIT: Specifically the outgoing speaker is not synced up with my Android phone.

5 months ago
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#8896
1
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Perhaps Marc or someone else will have a better suggestion but I will share something that has worked in the congregation I attend.

If you are the TheocBase Administrator or you know who is, you could have them try to delete the cloud data which needs to be done from a computer. To do this do the following:

1. Hover your cursor over the cloud icon in TheocBase.

2. Click "Delete Cloud Data".

3. When you do this a box will pop up after a little bit asking if you want to "Sign Out", or "Synchronize". Click "Synchronize" , not "Sign Out". If you Click "Sign Out" all of your information will disappear.

4. Ask all of the brothers in your congregation who use TheocBase to open the TheocBase App, wait 5 to 10 seconds until they see a downward arrow appear in the cloud icon, then tap it. Please note, always wait 5 to 10 seconds after you open TheocBase before you update your information. If you don't, you may inadvertently cancel changes that have been made.

5. A box will pop up that says "The cloud data has been reset, your information will be replaced. Continue?", have them select "Yes". 

6. If another box pops up that says something to the effect of "The same information can be found locally on your device. Do you want to save this information?" Have them select "No". If they do not select "No", TheocBase will not sync properly and it will cause issues in the long run.

Following these steps has really helped to alleviate a lot of issues in the congregation I attend. We have at least 20 brothers who use TheocBase and we share a single login. I hope this works for you.

0
Votes
Undo

Perhaps Marc or someone else will have a better suggestion but I will share something that has worked in the congregation I attend.

If you are the TheocBase Administrator or you know who is, you could have them try to delete the cloud data which needs to be done from a computer. To do this do the following:

1. Hover your cursor over the cloud icon in TheocBase.

2. Click "Delete Cloud Data".

3. When you do this a box will pop up after a little bit asking if you want to "Sign Out", or "Synchronize". Click "Synchronize" , not "Sign Out". If you Click "Sign Out" all of your information will disappear.

4. Ask all of the brothers in your congregation who use TheocBase to open the TheocBase App, wait 5 to 10 seconds until they see a downward arrow appear in the cloud icon, then tap it. Please note, always wait 5 to 10 seconds after you open TheocBase before you update your information. If you don't, you may inadvertently cancel changes that have been made.

5. A box will pop up that says "The cloud data has been reset, your information will be replaced. Continue?", have them select "Yes". 

6. If another box pops up that says something to the effect of "The same information can be found locally on your device. Do you want to save this information?" Have them select "No". If they do not select "No", TheocBase will not sync properly and it will cause issues in the long run.

Following these steps has really helped to alleviate a lot of issues in the congregation I attend. We have at least 20 brothers who use TheocBase and we share a single login. I hope this works for you.

Foi testado em IOS e funcionou?

5 months ago
·
#8898
0
Votes
Undo

Perhaps Marc or someone else will have a better suggestion but I will share something that has worked in the congregation I attend.

If you are the TheocBase Administrator or you know who is, you could have them try to delete the cloud data which needs to be done from a computer. To do this do the following:

1. Hover your cursor over the cloud icon in TheocBase.

2. Click "Delete Cloud Data".

3. When you do this a box will pop up after a little bit asking if you want to "Sign Out", or "Synchronize". Click "Synchronize" , not "Sign Out". If you Click "Sign Out" all of your information will disappear.

4. Ask all of the brothers in your congregation who use TheocBase to open the TheocBase App, wait 5 to 10 seconds until they see a downward arrow appear in the cloud icon, then tap it. Please note, always wait 5 to 10 seconds after you open TheocBase before you update your information. If you don't, you may inadvertently cancel changes that have been made.

5. A box will pop up that says "The cloud data has been reset, your information will be replaced. Continue?", have them select "Yes". 

6. If another box pops up that says something to the effect of "The same information can be found locally on your device. Do you want to save this information?" Have them select "No". If they do not select "No", TheocBase will not sync properly and it will cause issues in the long run.

Following these steps has really helped to alleviate a lot of issues in the congregation I attend. We have at least 20 brothers who use TheocBase and we share a single login. I hope this works for you.

Foi testado em IOS e funcionou?

Deleting Cloud Data is only an option in the Desktop Version of TheocBase whether you're using a Windows Computer or an Apple Computer. Until the update yesterday, I could not log in to Dropbox from within TheocBase with my iPhone running iOS 15.1 or iOS 15.2. However as soon as I updated TheocBase, I was able to successfully log in and all of the information synced.

I never logged out of Dropbox from within TheocBase on my 12.9" iPad Pro, nor my Desktop Version of TheocBase on my M1 MacBook Pro and I did not have any issues adding or getting updated information. The problem TheocBase seemed to be having was initiating the authorization to access Dropbox. If you did not log out, you didn't need to do anything and you wouldn't have even known TheocBase was having an issue. The only way I found out about the login problem is because my iPhone was not getting the right information so I tried to log out and log back in since that works sometimes. The only issue is, I couldn't log back in.

As it turns out, I found out that our Coordinator kept selecting "Yes" when he was asked if he wanted to save local changes. This caused information to show up incorrectly for several of our brothers and some of it was even missing. If you need to input information into TheocBase, I have found it very helpful to schedule one part or make one change, then try to sync/upload that change. If the window pops up asking if you want to save local changes and you select "No", the information you inputted will go away, however TheocBase will keep working properly. It's probably better to only lose one part or one change and not several weeks worth of information. I hope this is helpful. 

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