1. jkpgvastra
  2. Login issues
  3. Sunday, 31 December 2017
  4.  Subscribe via email

Hi - nice program - like it alot!

I had to reinstall my computer, a pc with win 10.
Downloaded latest theocbase, 12.1 and installed. 

Now I cant login using the program. - When using my phone (Android), I can login. In www.theocbase.net I can login. A friend with MacOS can login.

Im getting "Login failed" (or something like that (in swedish it is "Inloggningen misslyckades")).

In the congregation we just switched to theocbase - and tomorrow we should explaine for all included persons how it works - and its not that easy when i cant login =)

Help? =)

Regards from your Brother i Sweden/Jönköping Västra congregation =)

Charlie Schmidt

// Jönköping Västra församlingen
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Accepted Answer Pending Moderation

Your forum login is in no way, technically, connected to your TB login...

Verify with your friend that you are actually using the same login details, as you might be accidentally mixing them up. Most people do not log on and off to their cloud accounts very often, so it is easy to forget the credentials.

If you remember the e-mailaddress you originally created your cloud account with, and nothing can be done, you may think of resettin your password here https://www.theocbase.net/register/reset.php, but I would still ask the friend first, since it does not seem to be an issue on the server side.



For accessing the database my personal preference is http://sqlitebrowser.org/

For editing templates I like to use http://brackets.io/ 


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