1. Marci Finlayson
  2. Installation
  3. Friday, 11 January 2019
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Afternoon,

Im running windows 10 Pro 64 bit. Downloaded latest version and when double clicking the error message appears: "This app cant run on your PC. To find a version for your PC please check with the software publishers.

Is this a programe issue or my PC? 

Regards

Marci

 

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Marci, 

I was able to load it on all of our 64-bit Windows 10 PC's and virtual machines without experiencing this particular issue.  Since this is the only post thus far reporting this specific error message, it seems to indicate a possible issue on your machine, not the program itself.  

Three quick possibilities:

1.  A corrupt installation -  (Most likely)  Have you tried deleting the installer, downloading a fresh one, and re-attempting the installation?

2.  An issue with your Windows settings -  This link should help identify/resolve: https://www.ghacks.net/2017/10/30/fix-this-app-cant-run-on-your-pc-on-windows/

3.  You are running a 32-bit of Windows -  From your original post, I find this extremely unlikely.  However, it is always worth verifying if the above two steps fail.

Please let us all know if the issue persists after trying the above.  And if it is resolved, please let us know how and kindly mark the case as resolved!

 

Thanks,

Andres

For accessing/editing the database I recommend: http://sqlitebrowser.org/

For editing templates I recommend: http://brackets.io/ 

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  1. more than a month ago
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Afternoon,

Problem resolved and all working well. Thanks for the help. 

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Hallo Marci, 

wie hast du das Problem gelöst? Habe nach dem Update auf meinen Win 32pit PC genau das selbe Problem. Nichts geht mehr, TB lässt sich nicht öffnen und es erscheint der selbe Text wie bei dir, man solle sich an den Herausgeber der Software wenden. Ich hoffe jemand kann helfen.

 

Ps. Müssen sich nun alle einen 64pit PC kaufen nur um das Programm nutzen zu können ???

 

Danke für die mühevolle Arbeit.

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