1. Michael Stahlberg
  2. Installation
  3. Thursday, 17 January 2019
  4.  Subscribe via email

Dear Brothers,

 

I installed the latest version of you program but after install i am unable to start the program. i get the error below in the event viewer

Please see what you can do to resolve the problem

Faulting application name: theocbase.exe, version: 0.0.0.0, time stamp: 0x5c2b69ad

Faulting module name: ig9icd64.dll, version: 25.20.100.6323, time stamp: 0x5ba3fd9c

Exception code: 0xc0000005

Fault offset: 0x00000000005cc3ab

Faulting process id: 0x30ac

Faulting application start time: 0x01d4ae849e417b4f

Faulting application path: C:\Program Files\TheocBase\theocbase.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_8a9535cd18c90bc3\ig9icd64.dll

Report Id: d120f0a2-5358-4556-b883-f59dc2f23ea3

Faulting package full name: 

Faulting package-relative application ID: 

Greetings

Michael

 

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Todd
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Please confirm you are working on this bug.  We have schedules to complete.  This issue occurs with the latest, and older Intel Graphic drivers.  I have the issue on multiple computers.

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  1. Robert
  2. 3 months ago
  3. #1500
Hi
I have same issue. I can uninstall intel drivers, and Theocbase will load in, but as soon as Windows 10 re-installs the drivers, it fails to load again, only getting as far as the splash screen and no further.
Really find the program useful in the Congregation, so a fix is much needed :-)
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  2. Installation
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