1. Steven
  2. General Issues
  3. Friday, 26 July 2019
  4.  Subscribe via email

I love the internal TheocBase SMTP feature with the 'reply-to' email address and display name shown as the weekly chairman..

For the last few weeks though, lots of brothers have advised me thay are not receiving their reminders. Some brothers are receiving them, but the majority are not. I tested using my email and another brothers email, and I received my reminder, but the brother did not - tried TheocBase SMTP for several occasions, but he didnt receive any reminders (not in spam, also he has previously received all reminders)

When I changed to using gmail, both reminders were received immediately.

Any help appreciated, I do prefer the 'reply-to' option, and the reminders appearing to come from the weekly chairman. At the moment I will most likely be doing reminders manually through gmail where I can adjust reply-to and display name. (TheocBase cant seem to adjust these settings using gmail)

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I can confirm the issue Steven reported is occuring on the MacOS version of the software too.  Although the gmail option is more reliable and a viable workaround, the TheocBase SMTP features will be sorely missed.

For accessing/editing the database I recommend: http://sqlitebrowser.org/

For editing templates I recommend: http://brackets.io/ 

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  1. more than a month ago
  2. General Issues
  3. # 1
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As of today, Gmail is no longer working with TheocBase.  We are unable to send any reminders out via gmail or TheocBase SMTP.   Trying to authorize Gmail delivers an error message saying:  "

Sign in with Google temporarily disabled for this app

This app has not been verified yet by Google in order to use Google Sign In.

Outlook.com emails will not work with theocbase either due to the need for STRTTLS security, which ThocBase does not currently support.  Any advice on another workaround?   

For accessing/editing the database I recommend: http://sqlitebrowser.org/

For editing templates I recommend: http://brackets.io/ 

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  1. more than a month ago
  2. General Issues
  3. # 2
Steven
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I have been using a seperate dedicated email for our CLM, and signing into gmail via chrome.

Then under Settings>Accounts and Import>Send mail as: 'edit Info'> adjusting the Name and Reply-to adress to match the weekly chairman

 

That way I can see succesful delivery of reminders in sent items. We only have 1 'school' so thats fairly easy for us to do.

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  1. Andres Muñoz
  2. 6 months ago
  3. #1749
Thanks for the quick response Steven. We had been doing the same thing. However, now it will not let us authorize the dedicated Gmail account at all. I’ll try downloading the Chrome browser and see if that makes any difference. Thanks again!
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  1. more than a month ago
  2. General Issues
  3. # 3
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